(FAQ)
Frequently Asked Questions
Order
To provide you with the necessary information, we've compiled a comprehensive shipping guide, found here. Typically, you can expect your order to arrive within 7-15 days; however, during peak periods, shipping may take up to 16-21 business days.
If your order hasn't reached you within this time frame, please don't hesitate to contact our dedicated support team and we will look into this for you.
Once your order is processed, you will receive a confirmation email with a tracking number and a link to track your package's progress. You can also input the tracking here to see its progress.
You have the flexibility to initiate a return within 30 days from the date the item is marked as delivered. If you are unhappy with your order or you have received a faulty item, please reach out to us within 30 days of delivery and we will be able to assist you. Check our Return & Refund Page for more info.
Yes, we ship all over the world. Shipping costs may apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
You can contact us through our contact page. We will be happy to assist you.
Need help?
We got your back.
Our team is committed to addressing your inquiries swiftly, if you reached out please allow 3-4 hours to hear back from one of our support agents.
Remember, we're here to assist you every step of the way.